Travel documents for Dutch Nationals living abroad

We will review your questionnaire in order of receipt. We are now working on the questionnaires sent on December 12, 2024. 

We are doing our best to help you as soon as possible, but there is a waiting period. The wait time totals 4 to 6 weeks:  

• Review application after sending online by Schiphol desk: 3 weeks.
• Appointment at the desk: 1 to 2 weeks (after reviewing the application).
• Collect passport or identity card: 3 to 4 working days.  

In the table below you can find the delivery times of travel documents. It shows when you can collect your passport or identity card at Schiphol desk based on the day you applied for it.  

The Schiphol desk is closed on Wednesdays and Sundays.

Follow these 6 steps to apply for a travel document at Schiphol desk:

1. Create your personal checklist
   Create your personal checklist via Netherlandsworldwide.nl. Once you have completed this checklist, you will know which documents to bring.
2. Scan your documents
   Scan all the documents mentioned on your personal checklist. Make sure you will also scan your passport or identity card.
3. Complete the Schiphol desk questionnaire and send documents
   Fill in the Schiphol desk questionnaire ‘Vragenlijst reisdocumenten gemeentebalie Schiphol’. Next, send the questionnaire and documents (mentioned in step 1) to Schiphol desk. 
4. Make your appointment
   You will receive an email from Schiphol desk within 10 weeks. Sometimes you are required to hand in additional documents.
5. During your appointment
   Show all the documents presented on your checklist and bring a photo in color. Your picture must meet certain requirements. You can have your passport photo taken at Capi-Lux at Arrival 1 or at any other professional passport photographer in the Netherlands. 
   Additionally, your fingerprints will be taken and you will pay for your requested travel document.
6. Collect your passport or identity card
   You can collect your passport or identity card 3 working days after your appointment.

Important:

Each person who needs a travel document fills in a separate Schiphol desk questionnaire ‘Vragenlijst reisdocumenten gemeentebalie Schiphol’.
You must be present during the appointments to apply for and collect your travel documents. This also applies to children.

Apply for a travel document

• Show all the documents presented on your checklist.
• Bring a photo in color. Your picture must meet certain requirements. You can have your passport photo taken at Capi-Lux at Arrival 1 or at any other professional passport photographers in the Netherlands. 

Collect my travel document

• Hand in your current passport or identity card to collect your new document. 
• You need to collect your passport or identity card yourself.

You need to collect your passport or identity card within 3 months. It will be destroyed after that time. 

You can choose to have your passport or identity card delivered to the Dutch address you currently reside. You will need to be present at the time of delivery to receive your document. That also applies to children.

If you have your travel document delivered, your old one will be confiscated. 

Delivery of 1 travel document costs €30. If you have multiple travel documents delivered at the same time, you pay the number of documents times €30.

Gehighlighte tekst: If you choose to have your passport or identity card delivered, delivery takes between 7 and 10 business days.

You have to pay for your travel document during your application appointment. Debit and credit cards are the only eligible payment methods. Visa Electron and American Express credit cards are not accepted.

Do you travel a lot, also to countries that are in conflict with each other? Or you are temporary without a valid passport available due to a visa application? Then you can apply for a second passport. You need to bring the documents listed on your personal checklist at Netherlandsworldwide.nl.

These rules apply also:

• Your first passport must still be valid for at least another 6 months.
• You must prove that you need a second passport. For example, show airline tickets, hotel reservations, flight schedules, visa applications, etc. that corroborate the fact you are a frequent traveller. Or someone who visits opposing countries regularly.