Contact us
Apply for documents at Schiphol desk
If you are a Dutch national living abroad you can apply for the following products at Schiphol desk:
- A Dutch (second or business) passport or identity card.
- Activation of your DigiD.
Visit the travel documents page to read more about the application process.
Make an appointment
Making an appointment is part of the application process. You can read everything about it on our travel documents page.
Location at Amsterdam Airport Schiphol
The civil affairs office named Schiphol desk is located in Arrivals 2, close to the baggage reclaim. Use the interactive map of Amsterdam Airport Schiphol to have a look at its exact location (search for 'gemeente Haarlemmermeer').
Opening hours Schiphol desk
| Day | On appointment only |
|---|---|
| Monday | 9.00 AM to 4.30 PM |
| Tuesday | 9.00 AM to 4.30 PM |
| Wednesday | Closed |
| Thursday | 9.00 AM to 4.30 PM |
| Friday | 9.00 AM to 4.30 PM |
| Saturday | 9.00 AM to 4.30 PM |
| Sunday | Closed |
View opening hours on holidays (in Dutch).
Cancel or change your appointment
To cancel or change your appointment, use the link in the confirmation email.
Did you not receive a confirmation of your appointment? Or do you have questions about your appointment? Contact Schiphol desk via the contact form.
Contact us
Do you have questions about the documents needed to apply for your passport or identity card? Or about travelling, living, or working abroad? Contact the Ministry of Foreign Affairs via 0031 247 247 247.
For other questions please contact Schiphol desk via the contact form.