If you are a Dutch national living abroad you can apply for the following products at Schiphol desk:
Visit the travel documents page to read more about the application process.
Making an appointment is part of the application process. You can read everything about it on our travel documents page.
The civil affairs office named Schiphol desk is located in Arrivals 2, close to the baggage reclaim. Use the interactive map of Amsterdam Airport Schiphol to have a look at its exact location (search for 'gemeente Haarlemmermeer').
From 1 September 2021, Schiphol desk will be closed on Wednesdays and Sundays.
Always make an appointment first.
9.00 AM to 4.30 PM
To cancel or change your appointment, use the link in the confirmation email.
Did you not receive a confirmation of your appointment? Or do you have questions about your appointment? Contact the Ministry of Foreign Affairs via 0031 247 247 247.
Do you have questions regarding your application for a passport or identity card? Or about travelling, living, or working abroad? Contact the Ministry of Foreign Affairs via 0031 247 247 247.
For other question please contact Schiphol desk via the contact form.