Schiphol desk

Where is the office at Schiphol Airport located?

The civil affairs office (Schiphol desk) at Schiphol Airport is located in Arrivals 2, opposite to the KLM check-in desks. Have a look at the map of Schiphol Airport with the location of the office.

Floor plan Schiphol - which indicates where you can find Schiphol Desk

What are the opening hours?

The civil affairs office (Schiphol desk) at Schiphol Airport is opened from Monday to Sunday from 9.00 to 16.30 hr (4.30 PM).

Overview opening hours civil affairs office (Schiphol desk)
Day	On appointment only
Monday	9:00 to 16:30 hrs.
Tuesday	9:00 to 16:30 hrs.
Wednesday	9:00 to 16:30 hrs.
Thursday	9:00 to 16:30 hrs.
Friday	9:00 to 16:30 hrs.
Saturday	9:00 to 16:30 hrs.
Sunday	9:00 to 16:30 hrs.

What do I need to know?

Products

Apply for a:

Dutch passport for Dutch nationals living abroad.
Passport for citizens living in Haarlemmermeer.
You can also apply for a DigiD, a Dutch identity card, a second passport or a business passport at Schiphol Desk. For more information on these documents, contact the passport office at Schiphol Airport via the contact form.

A lost or stolen passport

You can report a lost or stolen passport at the Civil Affairs Office and apply for a new one. You will need the number of the document. The organisation that has issued this document will be able to provide you with this number.

You can apply for an emergency travel document at the Royal Netherlands Marechaussee’s office in Schiphol. More information can be found on the government’s website. Alternatively, get in touch with the helpdesk at the Emergency Documents Office at Schiphol Airport. The helpdesk is open 24 hours a day and can be reached via telephone number 003120 6038692.

Contact

Questions about your appointment? Contact the civil affairs office (Schiphol desk) at Schiphol Airport via the contact form. To cancel or change your appointment, you can use the link in the confirmation e-mail. Or call 003123 5676543.
You have questions about travelling, living, or working abroad? Contact the Ministry of Foreign Affairs via 003124 7247247.