Contact us

Schiphol desk is open for Dutch nationals living abroad. Here you can renew your passport or identity card, or activate your DigiD. Make an appointment at your convenience. The civil affairs office is located at Arrivals 2, Amsterdam Airport Schiphol.
Schiphol desk is closed on Christmas (December 25th and 26th) and on January 1st 2023.

Apply for documents at Schiphol desk

If you are a Dutch national living abroad you can apply for the following products at Schiphol desk:

  • A Dutch (second or business) passport or identity card.
  • Activation of your DigiD. 

Visit the travel documents page to read more about the application process.

Make an appointment

Making an appointment is part of the application process. You can read everything about it on our travel documents page.

Location at Amsterdam Airport Schiphol

The civil affairs office named Schiphol desk is located in Arrivals 2, close to the baggage reclaim. Use the interactive map of Amsterdam Airport Schiphol to have a look at its exact location (search for 'gemeente Haarlemmermeer').

Opening hours Schiphol desk

Schiphol desk on appointment only
Day On appointment only

Monday

9.00 AM to 4.30 PM

Tuesday

9.00 AM to 4.30 PM

Wednesday

Closed

Thursday

9.00 AM to 4.30 PM

Friday

9.00 AM to 4.30 PM

Saturday

9.00 AM to 4.30 PM

Sunday

Closed

Cancel or change your appointment

To cancel or change your appointment, use the link in the confirmation email.

Did you not receive a confirmation of your appointment? Or do you have questions about your appointment? Contact the Ministry of Foreign Affairs via 0031 247 247 247 or use the contact form.

Contact us

Do you have questions regarding your application for a passport or identity card? Or about travelling, living, or working abroad? Contact the Ministry of Foreign Affairs via 0031 247 247 247.

For other question please contact Schiphol desk via the contact form